Where To Start

When a friend or family member passes away, it can be difficult to understand what your next steps are. We have written a guide which you can find below, walking you through the process.

When a loved one passes away at home

When a loved one passes away at home and has been under the care of their local G.P then you need to call their G.P and they will call out to certify the death.

If this was to happen out of surgery hours then you would call the G.P’s surgery still but more often than not a locum Doctor would attend to certify death.

Your next step would be to contact us, when you are ready to transfer your loved one to our chapel of rest located at 3 Allerton Road, Mossley Hill as we are a 24 hour service.

Next would be to ring the Dr’s surgery during normal working hours to have a medical certificate issued you would then call your local registrar’s office to arrange appointment for you to go with the medical certificate where then you will be required to register your loved one’s death and will be offered for a fee a copy of the death certificate and any additional copies you may require.

When a loved one passes away in hospital

When a loved one passes away in hospital normally you would be informed by the hospital staff as to the opening hours of the bereavement office and contact details so you can ring this office to arrange a day and time as to when you will be able to go and collect the medical certificate. Next is to arrange your appointment to go to the registrars office to register you loved ones death and will be offered for a fee a copy of the death certificate and any additional copies you may require.

When a loved one passes away in a nursing home, care home or hospice

When a loved one passes away in the above then their G.P would be called or if out of hours a locum G.P to certify the death.

Your next step would be to contact us, when you are ready to transfer your loved one to our chapel of rest located at 3 Allerton Road, Mossley Hill as we are a 24 hour service.

Next would be to ring the Dr’s surgery during normal working hours to have a medical certificate issued you would then call your local registrar’s office to arrange appointment for you to go with the medical certificate where then you will be required to register your loved one’s death and will be offered for a fee a copy of the death certificate and any additional copies you may require.

When a loved one passes away suddenly or unexpectedly

When a loved one passes away suddenly or unexpectedly then the coroners would be instructed. Your loved one would be under the care of the coroner’s office and you would be contacted by them to instruct you of your next steps.

We are a 24-hour service and we are here for advice any time of the day or night for guidance. You may contact us in the first stage of losing a loved one and we will guide you step by step. We will also inform you as to when you can come and see us to start your loved one’s funeral arrangements .

Let Us Lend a Helping Hand

We know that arranging a funeral for a loved one can be a difficult time, which is why we make the process as easy as possible for you. Contact us today and one of our friendly team will help.

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RSJ Funeral Directors

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See us in Person

If you require a more personal touch, or have specific requirements, please feel free to visit us during normal office hours.

Richard and Shannon Jenkins Funeral Directors

3 Allerton Road, Liverpool,  L18 1LG

0151 318 4660

admin@rsjfunerals.co.uk