Covid 19 (Updated 10/06/20)

As of today we are taking steps to work towards normal level of services that we can offer families :

  • We are now in the position to offer limousines with covid screens.
  • We are happy to offer to dress your loved one in their own clothes, please bring them in clean, loose on a hanger – Not in a plastic bag.
  • Our office remains open as it has since the pandemic begun but we continue to ask when making funeral arrangements no more than 2 people attend.
  • Our viewing policy remains the same, all we ask is no more than 2 at a time to view your loved one.

    For further information please contact ourselves directly.


We intend to be socially responsible with regards to trying to limit the spread of the virus and will balance this with the need for us to continue with our vital role in the community.

It is crucial that our staff members remain well enough to carry out our work and so we have actioned our plans that are designed to not only keep us able to continue with what we need to do but also to protect you as far as is practical from us.

We are asking for your support by paying close attention to the new guidelines we have in place to help safeguard all of our health and wellbeing:

  • Educating our staff regarding preventative measures.
  • Highlighting the importance of frequent and proper handwashing.
  • Cleaning of contact points more frequently.
  • Increasing the disinfecting of all equipment and vehicles.
  • Staff have been advised not to shake hands, to avoid physical contact and to practice reasonable Social Distancing. Please do not be offended , this is to protect you as well as us.
  • We ask you to join us in practicing proper public hygiene, if you do need to sneeze or cough, please do so into a tissue or your elbow.
  • We ask you to not visit us if you feel unwell, or have been in contact with people who are unwell.
  • From today onwards and only until this pandemic comes to an end, please only come to see us on your own or as a couple, not as a family group.
  • We are able to continue treating all deceased with the utmost care and respect and will still prepare your loved ones for viewing so that you can visit them in our private chapels; but please restrict visitors to only immediate family members during this pandemic.
  • We are still able to arrange and carry out a funeral as normal but please use your own family cars to follow behind our hearse or to meet us at the venue for the funeral. It would be irresponsible of us to lay on limousines at this time. Having up to 8 people in one confined space goes against the Government guidelines for Social Distancing.
  • You will need to limit the amount of people that you invite to attend a funeral so as to adhere to Government guidelines regarding mass gatherings. During the course of this pandemic, funerals need to be smaller and more intimate affairs and elderly relatives are advised to stay at home.
  • If the situation worsens we have an emergency plan that will enable us to continue  our vital public  service whilst maintaining the dignity of the deceased and the health of our staff and clients.

We will remain and maintain operations as normal with adjustments in appointments, form signing.

The government are currently adjusting regulations to accommodate these changes. We are, as always, available 24/7 by telephone and have been advised to limit face to face contact for the safety of families and our own team and their families.

If anybody in the wider community requires any help with anything don’t hesitate to contact our team no matter how small it may seem.

Take care of yourselves Richard, Shannon, Richard Jnr, Ryan and Barry Jenkins.


Update as of 23rd March 2020


The clear message from government over the weekend is that we need to strictly maintain social distancing, therefore in addition to the information forwarded to you on Friday, I will be setting the following maximum attendance levels for funerals within Liverpool City Council Crematoria.  

Anfield Crematorium

10 persons MAXIMUM

Springwood Crematorium (Rosemary Chapel)

10 persons MAXIMUM

Springwood Crematorium (Myrtle Chapel)

10 persons MAXIMUM

Funeral Directors must advise families to keep mourners to a minimum and that the maximum number must be strictly adhered too.  Most of the seating in the chapels will be removed and the remaining seats will be positioned in line with government guidance regarding social distancing (2m).  

It is the funeral directors responsibility to manage the prompt arrival and departure from the chapels to ensure that mourners from other services do not mingle.

Mourners or clergy should not enter the chapel until asked to do so by the chapel attendant or funeral director.

Funeral Directors must inform families that mourners over and above the maximum number will not be permitted to gather outside the chapel during the service and must leave site before the service can begin.


This may mean that some members of the family may have to miss the funeral, or delay the funeral, or have a memorial service at a later date.  Alternatively, funeral directors could encourage people to watch the funeral online via webcasting, either at the time of the funeral or at a later date, no charge will be made for webcasting until further notice.


We all need to do our part in reducing transmission rates, and with a difficult, often unknown situation in a difficult business, it is not easy to change from the norm especially so quickly, but I am sure you will appreciate that we need to follow guidance and science to protect us all.


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RSJ Funeral Directors

Contact us for any issues during this time


Richard and Shannon Jenkins Funeral Directors

3 Allerton Road, Liverpool,  L18 1LG

0151 318 4660